Careers

Job Purpose

The role is to act as a contact interface between client and Integrated Operations Centre (IOC) to take ownership of the flight trip planning, co-ordination, execution, and be responsible for ensuring the satisfactory delivery of services, for all flight trip requests from internal and external clients.

Key Accountabilities:

• Be the first point of contact between client and Metrojet flight operations services.
• Respond to all client messages providing solutions to specific enquiries, new flight reservation requests and changes on the existing reservations, in a prompt, consultative, personalized and efficient way in order to guarantee that the client needs are met and/or exceeded.
• Coordinate with Lead Captains (LC) on assigning flight crew.
• Monitor crew Flight Duty Period (FDP), rest and day off requirements to ensure compliance with the FTL scheme and also check crew qualifications, training records, license and landing recency to ensure operations excellence.
• Liaise with Flight Operations management for a replacement plan regarding crewing issue.
• Submit all trip information via flight scheduling system to ensure relevant information is passed to related parties.
• Liaise with vendors for operational information of destination and alternate airports, Flight Information Regions (FIR) and air routes.
• Coordinate with Pilot in Command (PIC) for aircraft ground handling requirements, as well as crew logistical support including hotel, ground transportation and repositioning.
• Monitor vendor’s services to ensure successful operation of flights, and follow up progress throughout the trip.
• Coordinate with client for flight related service requirements including hotel, ground transportation, catering and passenger handling.
• Liaise with client over itinerary changes, latest passenger lists and any additional information required during the trip.
• Provide updates of trip arrangements to client from time to time.

Job Specifications

Education:

• Minimum of 3 years of aviation experience with bachelor’s degree in aviation, hospitality or related field

Experience:

• Holder of FAA dispatcher certificate is an advantage
• Proficiency in managing charter flights is an advantage
• Proficiency in flight scheduling system, FOS is preferred
• A thorough knowledge of Flight Time Limitations (FTLs)
• Experience of managing high-volume of plan/ schedule and ability to work shift

Specific Competencies, Skills and Knowledge:

• Detailed minded, meticulous, proactive, strong problem-solving skills
• Able to make decision, work independently and highly motivated
• Strong client servicing and communication skills, both in English and Chinese
• Proficiency in MS Office

Job Purpose

This position is responsible for maintaining HKMRO Logistics Operations, which includes but is not limited to stocking functional materials, tools and supplies, inventory control and records, and related duties as required.

The role is responsible for creating value and mitigating risk within the business’s strategies through effective sourcing and efficient purchasing of direct and indirect goods and services. This role requires the highest compliance and integrity standards per MRO and the company’s policies and procedures.

Key Accountabilities

• Responsible for receiving, shipping and purchasing of functional materials, tools and supplies.
• Rotate stock monitors parts expiry, core return and tools calibration reports, and arrange for disposal of expired, surplus stock or outside servicing.
• Responsible for review Stock Level, and process replacement order.
• Manage supplier relationships to ensure continuity of goods and services that meet the quality, service and price-performance standards of the company.
• Maintain and update the list of vendors and their qualifications, delivery times, and potential future development. Adheres to vendor selection and set-up processes.
• Work closely with finance teams to expedite receiving and payment processes.
• Verify and approve vendors’ invoice for payment as required.
• Assist Logistics Supervisor for the daily warehouse activities.
• Drive lean operations by reducing waste, eliminating redundant/unnecessary work tasks and standardising network work procedures.
• Assist ad-hoc projects/tasks as instructed by the management.
• Flexible to work beyond regular working hours subject to operational needs

Job Specifications

 Education:

• Highschool Diploma or equivalent.
• Procurement, Logistics & Inspection Learning Diploma.

Experience:

• Five years’ relevant experience in MRO procurement and Logistical management is required.
• Preferably business/private aviation experience.

Specific Competencies, Skills and Knowledge:

• Maintain the highest standards of personal and professional integrity and conduct.
• Detail minded with vital organisational skill and the ability to work with minimal supervision to tight deadlines.
• Vital interpersonal skill, ability to develop and maintain relationships with supplier, internal and external customers.
• Ability to negotiate prices and drive cost down.
• Strong communication, time-management and problem-solving skills.
• Excellent communication skills, verbal and written in English, Chinese are essential.
• Valid driving license holder in Class 1 & 2.

Welcome to the Pilot Recruitment section of the Metrojet website. Thank you for your expression of interest in a position with the Company.

Interested parties, please click here and complete the forms.

Please note that we require a minimum total flight time of 4,000 hours for employment as a captain and 2,000 hours for a co-pilot. Previous relevant experience in similar business jet operations is highly preferred.